About Med-Serve

Highest Standards of Healthcare Service

MedServe, one of Middle East's fastest growing healthcare management consulting company specializing in varied healthcare talent solutions in the GCC region.

Our Relentlessly Strive

Mentored by some of the leading healthcare & management professionals.

We established in 2014, with a vision to offer a vast array of innovative services to address the dynamic and complex requirements of the healthcare industry. With over 25 years of experience in business management & consulting services, we have forged a strong network in the Middle East that makes MedServe an ideology, that propagates the sentiments, with a culture and a value system of the healthcare domain across region.

Our fast track intuitive research capabilities constantly innovating and improvising our service definition and methodology to ensure we deliver quality at every stage of our engagement with our customer. Our service focus revolves around our client’s success, their business objectives and the solutions they require to enhance their business goals, we understand both individual and business requirements on a common platform.

Mentored by some of the leading healthcare & management professionals, at MedServe we relentlessly strive to achieve highest standards of service delivery.


Our Commitment

MedServe is committed to provide above par excellence in services and support to Clients to create a significant economic value.

  1. Improve Efficiencies Listen objectively | Think creatively | Deliver results.
    Develop mutually beneficial customer partnership based on shared valued and common objectives

  2. Minimize Customer Risks Provide extraordinary customer service: superior quality, technical expertise and industry specialization.
    Provide reliable and on-time services.

  3. Implement our culture of Continuous Improvement Review our internal process continuously to improve productivity and avoid wasting time of client.
    Introduce innovative solutions to meet customer demands.

Med-Serve Commitment
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Our approach is to understand our customer and their business and to build a foundation

“Our spectrum of deliverables encompasses Hospital Management Solutions, Talent Management Services, Branding & Marketing Support, IT Enabled Services, Supply Chain Management, Applicant Tracking Systems and Infrastructure Technologies, we have been constantly evolving and transforming our approach to understand our customer and their business to build a foundation that enhance service quality and deliver high class results to our clients in healthcare industry.

Joydeep Menon

Foundar & Managing Partner


We Believe

Our Philosophy

MedServe is an ideology conceptualized in 2013 to build the smartest healthcare consulting services company across the world to support medical industry by providing innovative and result driven solutions to address varied complexities in the healthcare domain. A company dedicated its focus on the healthcare domain, dreams of building a platform with different service lines that will facilitate and improve quality of healthcare practice at every stage of operations. With a view to emerge as a pioneer, MedServe would finally integrate all its service lines to emerge as a pioneer and leader in the healthcare Industry.

Our Objective

MedServe is emerging to be one of the leading healthcare management consulting services company in the world. Over the past 6 years, MedServe have had steady growth and focussed mainly on building the services in alignment of the Industry. Today the company believes in providing – EXCELLENCE, Doing the most common things in an uncommon way.

Who we are

MedServe is the brainchild of professional experience of over 25 years of business management and consulting practices across industry and build with an ideology of creating ultimate customer service and satisfaction for clients. It has taken relentless efforts over the past 6 years for the team to set right the course to achieve our objectives in Healthcare. We have transformed with enormous learning experience over the years step by step improving on our service excellence methodology. Today we dream of achieving results beyond rationale fringes in our services that are nothing less than pioneering in this industry with our vision and core values – Our Customer is God.

Our Vision

To be the most innovative healthcare management consulting company that best understands the industry and provides most ingenious solutions and services in the region.

Our Mission

Our mission to attain excellence through sustainable growth and achieve strategic goals by providing world class customer service in the Healthcare domain.

Our Core Values

Our continuous approach is to build a strong foundation of the company by setting highest standards in service delivery, process reliability, information safety, cost optimization enhancing customer trust. At MedServe, we value the sentiments of our stakeholders and constantly thrive to innovate solutions to reach our goals.

Our Principle

Our key focal objectives and principles revolves around what are customers are trying to accomplish in their business environment and we create new ways to add value based services in alignment of our customers thought process before even they ask. Our long-term focus to strive to make an emotional connection with customers by providing delightful service experience, helps us achieve customer delight and improve service satisfaction all the way.

Our Team

MedServe team brings along 25 plus years of expertise and experience across functions in business consulting and talent management practices and focus only in medical and healthcare domain. Our practice involves collaboration across 25 different destinations in the world partnering with highly talented individuals who have proven track record, highly skilled with deep clinical expertise and able to collaborate with the MedServe to achieve strategic objectives. We also partner with highly acclaimed practicing clinicians and healthcare professionals who mentor us to build the foundation of achieving our goals more efficiently and transform our client experience and satisfaction.